Job Description – Production Technician

Job Description – Production Technician

Purpose To undertake maintenance work and service as directed through the Company’s
maintenance planning function to ensure uptime is maximised and processing
operations are fully supported.
To provide hands on expertise in event of an emergency breakdown.
This position supports processing operations therefore it is a key expectation of
this role that you provide shift coverage.

Core
competencies
• Ability to communicate well.
• Ability to work in a team.
• Ability to focus on the customer.
• Ability to be innovative.
• Ability to build good relationships.
• Ability to add value and reduce cost.
• Ability to involve employees.
• Ability to operate/manage according to company health and safety policies
and procedures.

Competencies
specific to job
• Knowledge of preventative and condition-based maintenance and how to
apply it in the plant.
• Ability to work flexible hours to cover production requirements.
• Strong motivation and ability to learn and utilise new skills.
• Commitment to manage the reduction of maintenance cost and improve the
reliability of machinery.

Reporting
relationships
The Production Technician reports to the Production Engineer.
Principal
Accountabilities
1. Conduct themselves and carry out all duties in line with the Sealord Group
Ltd core values including Safety above all, Quality & Environment and
Deliver what we promise.
2. Reports to the site Production Engineer. This is a hands on technical role.
3. Is responsible for supporting operators and ensuring that the machinery and
plant runs at the most efficient settings to give optimal yield, cascade, speed
and efficiency.
4. Is responsible for assisting with technical machine setup at the start of the
shift/production run and for the continual adjustment to maintain optimal
production.
5. Will undertake some maintenance of the machines as called upon by the
Maintenance planner in conjunction with the Production Engineer.
6. Will advise Production Engineer of any symptoms that may indicate
machine is not running optimally and steps taken to rectify the situation.
7. Will assist the Production Engineer in the training of future Operators and
Production Technicians to ensure a very high factory standard.
8. In conjunction with the Production Engineer will assist in the monitoring of
contractor activity within their area of responsibility to ensure best value
from contractors and housekeeping and safety standards are maintained.
9. During their shift as duty Production Technician will immediately attend to
breakdowns and advise production engineer of first steps taken to mitigate
damage, product loss/contamination etc.
10. Identify factory efficiency improvements and implement and document in
conjunction with Production Engineer and Shift Controller
11. Have continuing dialogue with Production Engineer over new equipment,
improvement ideas and training requirements.
12. Will make themselves available to the company for purposes of training
internally or internationally if required.
Health and
Safety
• Active involvement in the company’s “Stay Safe” programme:
- assist in the management of hazards
- participate in TALK meetings
- abide by safety rules and requirements
- encourage others to act safely
- participate in WALK behavioural observation programme
- report and record safety incidents
- assist in the investigation of safety incidents

SENIOR DESIGN ENGINEER - Responsibilities

Design and Drawing § Design pressure equipment to relevant design codes (Australian & International) § Structural design of support structures for pressure vessels and tanks to relevant loading codes (covers wind, seismic etc) § To ensure technical competence and adherence to relevant standards in all work taken § To ensure timely and accurate provision of designs and drawings for fabrication facilities Project Involvement § Work closely with Project Managers to ensure customer requirements and variations are documented correctly and within contractual conditions, advising Project Manager of any variations from original specifications. § Working closely with manufacturing staff to ensure correct and accurate drawings are available for issue to the workshop. § To liaise with the Sales/Project Managers to ensure accurate & timely submission of competitive tender documents/pricing; § To ensure timely provision of construction drawings for the company’s production facilities and encourage good production practices § Ensure targets and milestones are met. § To ensure customer requirements are met Quality § Encourages ethical and accurate practices; § To show, by example and motivation, commitment to the Company’s objectives by controlling, analysing and implementing improvements in quality, productivity and efficiency; § Observe and implement guidelines, principles and instructions as laid down in the company Quality Assurance Manual and in particular, the specific requirements of the Company Design Manual. General § Assist other departments or with special projects where required; § Contribute to the progress and prosperity of the Company by full participation in the activities of the Team. Health & Safety § Take personal responsibility for H&S § Ensure proactive approach to H&S issues, this covers OH&S requirements for client drawings/design as well as OH&S practices on-site at Burton; § Undertake hazard and risk assessments of all items designed and ensure all statutory regulations are complied with.

POSITION DESCRIPTION - ACCOUNTS CLERK / ADMINISTRATOR (PART-TIME)

Reports to: X ( Line Manager)


Interacts with: Internal
All X staff and contractors and their staff

External
Customers, suppliers
• Local/ regional and National organisations
• Whanau / hapu / iwi organisations
• Funding assistance Agencies
• Business Networks
• Local and Central Government agencies


Primary Purposes:
• To provide an effective and efficient administration service to all internal and external customers with empathy and professionalism.
• To efficiently and accurately manage the Accounts Payable function and other accounting procedures as directed.
• Manage reception and the telephone system with professionalism and promptness.

Principal Objectives:
• Respond efficiently and effectively to all enquiries.
• Maintain integrity of inward and outward correspondence and filing systems.
• Actively support and assist all co-workers with a quality administrative service.
• To communicate internal/external events and/or meetings in a timely fashion.
• Effectively manage the accounts payable processes and monitor all purchasing requisitions within the required deadlines.
• Undertake all other accounts duties as required.
• To manage all filing requirements.
• To undertake special projects as directed.
• Be aware of ’s Customer Target Groups as defined from time to time by the CEO.



Key Accountabilities:
• Produce accurate documents within negotiated time frames.
• Organise and prioritise workload so as to allow for regular flow within acceptable time frames.
• Maintain confidentiality of inwards and outwards correspondence and filing systems.
• Accurate processing of Accounts Payable and filing of invoices for payment by the due dates.
• Accurate reconciliation of supplier statements against invoices and the addressing of discrepancies each month.
• Effective reconciliation of accounts and bank statements.


• Respond efficiently and effectively to all administrative enquiries, including room bookings and customer appointments.
• Assist in the set up of Seminar Rooms as required.
• Co-ordinate mail-outs as required
• Control and manage administrative duties, including purchasing requisitions and accounts; monitor/respond to all payments and debts.
• Assist in the management of the booking systems for seminars, workshops and courses as per any quality processes or requirements and input data into appropriate databases or schedules as required to meet time-frames.
• Assist in the control, monitor and organise of all stationery, kitchen, cleaning and toiletry requirements.
• Carry out quality verifications for the functions performed.
• Establish customer/visitor needs and make appropriate referral.
• Create a welcoming/culturally comfortable environment in reception area, by being empathetic and professional at all times.
• Ensure inwards and outwards mail is processed, distributed and posted daily.
• Maintain a safe workplace in accordance with OSH requirements.
• Manage special projects according to project plan and objectives
• Be aware of co-worker’s workloads/time constraints and be actively supportive and assist wherever possible
• Adhere to ’s Q-Base Quality Programme, the Heath & Safety Policy, the Privacy Act and other statutory obligations


Key Result Areas:
• Quality reception service to internal/external customers.
• All invoicing and accounts processes undertaken are accurate and on time
• Up to date tidy accurate files
• Prompt availability of documents/files.
• Maintain adequate internal resources.
• Timely/accurate word processing completions.
• Timely/accurate data input and schedules maintained.
• Support is provided to all other Administration staff as required
• Directives from the ( Line Manager) have been met


LIMITS OF AUTHORITY

• All personal tolls, faxes and mail must be recorded for private payment.
• All purchases over $100 must be covered by a Purchase Order signed by your supervisor prior to any commitment to purchase.









PERSON SPECIFICATION

Qualifications: (Minimum)
• Relevant tertiary/professional qualification is desirable.

Experience: (Minimum)
• At least 2 yrs of proven experience in planning and organising work and priorities.
• At least 2 years Accounts Payable experience

Physical Requirements:
• Able to use PC for long periods of time.
• Ability to sit at Reception Desk alone.
• Driving Licence.

Knowledge:
• High level of knowledge & skill of Microsoft Office programmes
• Empathy for cultural and gender differences.
• Minimum of two years of Bookkeeping experience
• Working knowledge of computerised accounting systems
• Understanding of management principles and Best Practice Models
• Understand the dynamics of manawhenua / tangatawhenua and iwi Maori in relation to an urban environment

Skills:
• Facilitation and networking skills.
• Problem solving and mediation skills.
• Highly developed interpersonal and representational skills and a proven superior standard of written and oral communication skills.
• Ability to exercise sound judgement.
• Good computer skills
• Team building.
• Negotiation skills.


Desired Attributes:
• Ability to work autonomously, with self-management and prioritising skills.
• Initiator.
• Ability to meet deadlines.
• Effective communication.
• Ability to work collaboratively with team members and internal and external stakeholders to accomplish organisational goals and contractual obligations.
• Empathy, listening skills and ability to use appropriate interpersonal skills.
• Non-judgemental attitude.
• Understand, value and respect differences
• Energy and enthusiasm.
• Networking skills.
• Analytical and problem solving skills.

Admin Assistant Position Description

Reports to:       Line Manager

Interacts with:              Internal

                                    All  ( organisation)  staff and contractors and their staff

                                    External

§  Customers, suppliers

·         Local/ regional and National organisations

·         Whanau / hapu / iwi organisations

·         Funding assistance Agencies

·         Business Networks

·         Local and Central Government agencies

Primary Purpose:

·         To provide an effective and efficient administration service to all internal and external customers with empathy and professionalism.

·         Regularly review resources i.e. petty cash, stationery, cleaning, meeting and training rooms and catering supplies.

·         Manage reception and the telephone system with professionalism and promptness.

Principal Objectives:

·         Respond efficiently and effectively to all enquiries.

·         Maintain integrity of inward and outward correspondence and filing systems.

·         Actively support and assist all co-workers with a quality administrative service.

·         To communicate internal/external events and/or meetings in a timely fashion.  

·         To manage all filing requirements.

·         To undertake special projects as directed.

·         Be aware of X ( organisation) Customer Target Groups as defined from time to time by the CEO.

                                   

                       

Key Accountabilities:

·         Produce accurate documents within negotiated time frames.

·         Organise and prioritise workload so as to allow for regular flow within acceptable time frames.

·         Effectively manage a scheduling system for boardroom, interview and seminar rooms.

·         Maintain confidentiality of inwards and outwards correspondence and filing systems.

·         Manage the collection and despatch of inwards/outwards mail.

·         Respond efficiently and effectively to all administrative enquiries, including room bookings and customer appointments.

·         Assist in the set up of Seminar Rooms as required.

·         Co-ordinate mail-outs as required

·         Control and manage administrative duties, including purchasing requisitions and accounts; monitor/respond to all payments and debts; monitor and manage petty cash system.

·         Active maintenance of the organisation’s databases to ensure that the database remains credible.

·         Control and manage booking systems for seminars, workshops and courses as per any quality processes or requirements and input data into appropriate databases or schedules as required to meet time-frames.

·         Control, monitor and organise of all stationery, kitchen, cleaning and toiletry requirements.

·         Carry out quality verifications for the functions performed.

·         Establish customer/visitor needs and make appropriate referral.

·         Create a welcoming/culturally comfortable environment in reception area, by being empathetic and professional at all times.

·         Ensure inwards and outwards mail is processed, distributed and posted daily.

·         Maintain a safe workplace in accordance with OSH requirements.

·         Manage special projects according to project plan and objectives

·         Be aware of co-worker’s workloads/time constraints and be actively supportive and assist wherever possible

·         Adhere to X ( organisation) Q-Base Quality Programme, the Heath & Safety Policy, the Privacy Act and other statutory obligations

Key Result Areas:

·         Quality reception service to internal/external customers.

·         Up to date tidy accurate files

·         Prompt availability of documents/files.

·         Maintain adequate internal resources.

·         Timely/accurate word processing completions.

·         Timely/accurate data input and schedules maintained.

·         Directives from the  (Line Manager ) have been met

LIMITS OF AUTHORITY 

·         All personal tolls, faxes and mail must be recorded for private payment.

·         All purchases over $100 must be covered by a Purchase Order signed by your supervisor prior to any commitment to purchase

 

 

HOURS OF WORK 

·         Monday to Friday 8.30 am to 1.30 pm

·         On Reception – 8.30 am to 1.00 pm each day

 

 

PERSON SPECIFICATION

Qualifications: (Minimum)

·         Relevant tertiary/professional qualification is desirable.

Experience: (Minimum)

·         At least 2 yrs of proven experience in planning and organising work and priorities.

·         At least 2 years Accounts Payable experience

Physical Requirements:

·         Able to use PC for long periods of time.

·         Ability to sit at Reception Desk alone.

·         Driving Licence.

Knowledge:

·         High level of knowledge & skill of Microsoft Office programmes

·         Empathy for cultural and gender differences.

·         Minimum of two years of Bookkeeping experience

·         Working knowledge of computerised accounting systems

·         Understanding of management principles and Best Practice Models

·         Understand the dynamics of manawhenua / tangatawhenua  and iwi Maori in relation to an urban environment

Skills:

·         Facilitation and networking skills.

·         Problem solving and mediation skills.

·         Highly developed interpersonal and representational skills and a proven superior standard of written and oral communication skills.

·         Ability to exercise sound judgement.

·         Good computer skills

·         Team building.

·         Negotiation skills.

Desired Attributes:

·         Ability to work autonomously, with self-management and prioritising skills.

·         Initiator.

·         Ability to meet deadlines.

·         Effective communication.

·         Ability to work collaboratively with team members and internal and external stakeholders to accomplish organisational goals and contractual obligations.

·         Empathy, listening skills and ability to use appropriate interpersonal skills.

·         Non-judgemental attitude.

·         Understand, value and respect differences

·         Energy and enthusiasm.

·         Networking skills.

·         Analytical and problem solving skills.

The position of Roading Engineer

Contracts encompasses the following major functions or Key Result Areas:

1. Service Delivery
2. Contract Management
3. Customer Service
4. Bridging
5. Road Safety
6. Personal Development
7. Health and Safety
8. Civil Defence

Jobholder is accountable for:

1. Service Delivery

Assisting the Roading Manager to prepare budgets and programmes.

Implementing, maintaining and monitoring programmes.

Advising the Roading Manager on asset changes and future needs.

Undertaking Road Asset Conditions works for updated and improved database information.

Contributing as a member of the roading team to the Council’s delivery of roading services throughout the District including providing temporary cover for Engineer – Operations and Assets , as and if required

2. Contract Management

Carrying out surveys and investigations for proposed works.

Roading design

Producing contracts for various physical works, including reseals, AWPT, seal extensions, special bridge repairs and routine maintenance.

Tender evaluation and recommendations

Monitoring and auditing contractor’s physical works

Surveying and measuring contract requirements and quantities

Review report of completed works

Verifying contract claims and applying contractual retentions.

3. Customer Service

Delivering excellent customer service.
Responding to customer enquiries regarding the provision of service for roading.

4. Bridging

Coordinating inspection records of Councils Bridging Assets for Roading Engineer – Assets to update details.

Monitoring the condition of the Districts bridging assets and arranging for repairs and/or consultants involvement as required.
Process overweight permits for district bridges

5. Road Safety

Liaising between Council and road users with respect to road safety as Council’s ‘Road Safety Officer’.

Advocating for improvements to the roading network to improve safety.

Administering the Council’s Community Road Safety Programme.

As the Council’s Road Safety Officer contracting a “Road Safety Coordinator” for specific tasks in addition to the role of organising the Road Safety Committee meeting.

Liaising with the NZ Police and other agencies on road safety matters affecting the Hurunui District.

Coordinating, administering and updating the Council’s Safety Management System (SMS).

6. Personal Development:

Attending relevant networking meetings with colleagues in the public and private sectors.

Undertaking relevant training and seeking opportunities for professional and personal development.

7. Health and Safety

Adhering to the Council’s Health and Safety policies and practices

8. Civil Defence

Providing assistance as required in the event of a Civil Defence emergency being declared.

Person Specification:

Knowledge/Experience

NZ Certificate in Engineering or a recognised engineering degree is preferred, however we will consider seasoned relevant experience in roading. A mentorship programme would be provided for a recent graduate.

An in-depth practical understanding of roading and bridging maintenance, and associated construction technology and methodology.

Computer literacy including Microsoft office products and spread sheeting programmes.

Contract supervision experience of physical works or a willingness to learn through the graduate mentorship opportunity.

Competence at carrying out surveys, design work, drawings, and investigations associated with engineering work.

Current drivers licence.

Key Job Competencies

The following competencies are considered vital to the effectiveness of the Roading Engineer - Contracts and will form part of their performance review:

Excellent communication and negotiation skills.

Ability to prioritise work commitments and to meet deadlines.

Ability to work with minimal supervision.

Can do attitude

Committed to providing a quality customer service.

An ability to programme work, prepare estimates and control expenditure.

Strong expenditure control skills

Barista Key responsibilities (Starbucks)

Key Responsibilities
1. Develops enthusiastically satisfied customers all of the time.
• Welcomes and connects with every customer.
• Discover customer needs and appropriately suggests product with every customer to
enhance service and meet sales goals.
• Offers customer demonstrations and samples using brewing equipment.
• Customers creates opportunities for customer to interact with the product.
• Responds to customer needs and says thank you to every customer.
• Demonstrates the "Just Say Yes" behaviour by taking care of customer needs.
2. Provides quality beverages consistently for all customers
• Prepares Starbucks beverages to standards.
• Follows health, safety and sanitation guidelines for all products.
3. Maintains Quality store operations
• Follows store policy and procedures for operational flow at each station.
• Follows standards for merchandising, stocking, rotating and storing products.
• Performs cleaning tasks in accordance with the duty rosters and cleaning standards and
works as a store team member.
• Presents oneself professionally and demonstrates clear communication by using Star
Skills with all customer and partner interactions.
4. Contributes to store profitability
• Follows cash handling procedures and cash register policies.
• Follows inventory stocking and recording guidelines.
• Contributes to store goals for increasing sales and improving profits.
5. Takes responsibility to learn all aspects of the barista position
• Is responsible for self-initiated learning.
• Learns and demonstrates creating the Starbucks Experience.
• Learns and demonstrates all performance standards listed in the Core Learning Journey
Guides.

Social Worker - Caregiver Job Description

Title:                                        Social Worker - Caregiver

Accountable to:                   Social Work Supervisor

Personnel delegations:     As specified in Instrument of Delegation

Financial delegations:        As specified in Instrument of Delegation

Purpose of position

The Social Worker, Social Work & Community Services will provide statutory social work services which promote the protection, well being and best management of children and young persons in safe families.  The Social Worker will work toward this goal through the delivery of a range of intervention strategies designed to meet desired outcomes, specified by the Minister of Social Welfare.

Social Workers will be responsible for:

Social Work Practice:

1.         Information gathering and analysis at intake and investigation phases.

2.         Planning, implementation and review of appropriate interventions, in conjunction with the supervisor, and where appropriate, an assigned co-worker.

3.         Preparing reports as required, based on extensive and accurate information gathering and analysis;

4.         Using existing professional practice tools and those which may from time to time be introduced by the Service.

5.         Providing appropriate information to clients, professionals, colleagues and others in order to maximise good decision making processes.

6.         Participating in the processes of the Family Group Conference (FGC) and those tasks which follow an FGC.

7.         Completing tasks associated with the Family and Youth Court, including preparing and presenting a range of reports for Court.

8.         Providing case management in conjunction with the supervisor and other relevant parties.

9.         Keeping factual and timely formal records through the use of computer based and other information systems.

10.      Co-operating with any agreed quality assurance process operated by the Service.

Relationship and Inter-Agency:

11.      Making a positive contribution to the development of a co-operative relationship with the supervisor.

12.      Working collaboratively with other social work colleagues, professional advisors, managers and other employees of the Service the wider Department and any Iwi Social Service with whom the Service may be in partnership.

13.      Developing and maintaining effective links with a range of other people and agencies in order to maximise services built on inter-agency collaboration.  This will include links with appropriate Maori and Pacific island peoples, community groups, professional agencies and other client groups that relate to the practice area.

Organisational

14.      Following legislative requirements, and Departmental policies and practices at all times.

15.      Participation in the provision of a 24 hour service which includes working after hours, on weekends and Public Holiday as required.

16.      Seeking approval for funding of interventions on a case by case basis within defined parameters.

17.      Accepting responsibility for accurate entering of data required for casework recording and Service information.

18.      Accepting and obeying all lawful and reasonable instructions given by supervisor and line managers, including delegations from Co-ordinators.

Self Management Responsibilities:

19.      Planning and taking opportunities for training, coaching and other professional development possibilities.

20.      Managing work priorities, personal workload and stress levels with the support of the supervisor.

21.      Complying with the Service’s policies on health and safety in the workplace and participating as part of the organisation to provide for a safe and healthy work environment.

22.      Complying with requirements of the Supervision policies.

Other Activities:

23.      Undertaking any other appropriate activities that fall within the purpose of the position stated at the beginning of this job description.

Desired Outcomes

In carrying out the responsibilities and accountabilities outlines above the social worker will be contributing towards the following outcomes:

Short term:

·               Children are safe and receiving proper care and control with permanency outcomes identified.

·               Children who have been physically, emotionally or behaviourally damaged as a result of abuse or neglect are healed and developing normally.

·               Families that have experienced relationship problems, or problems with child care or control are functioning in a way that does not compromise the development of their children.

·               Young offenders are back on path toward a satisfying and productive adult life by attending school or work, avoiding substance abuse and meeting normal community standards for acceptable behaviour.

·               The factors that put children at risk of further harm by others, self harm, neglect offending, or substance abuse have been identified and reduced where possible.

·               Services for Iwi Maori are delivered in partnership with Iwi authorities where it is their wish to do so.

Medium term

·               Families that have received assistance from the Service continue to meet their care and control obligations without need for further intervention.

·               Young offenders do not re-offend, and in particular, do not develop toward adults offending behaviour.

·               Children continue to be safe and to progress toward a satisfying and productive adult life.

·               Permanency outcomes an achieved for all children and young people in the care of the Chief Executive.

Long Term

·               The incidences of child abuse and neglect decline

·               The incidences of youth offending declines

·               The incidences of abuse, neglect and youth offending amongst Maori trends down toward that of the remainder of the community

·               Services for Iwi Maori are delivered by Iwi authorities where it is their wish to do so.

Key Accountabilities and Authorities

To contribute as part of the organisation to:

·               Work with families, communities, other agencies and professionals to protect children and young persons, manage young offenders, ensure safety and security for children and young persons in the custody of the Chief Executive of Child, Youth and Family and to provide adoption and adult adoption information services.

To deliver quality services that are:

·               in compliance with the Children, Young Persons’ and Their Families Service Act 1989, the Public Finance Act 1989, and with other relevant legislation and regulations.

·               consistent with Service policies and procedures, including Child, Youth and Family’s Code of Conduct.

·               culturally appropriate and consistent with the Treaty of Waitangi, and the Departments Maori (Te Pounamu) and Pacific Peoples strategies, which are currently detailed in Puao-te-Ata-tu, Te Punga and Lali.

·               cost effective and within financial parameters set by the manager.

Functional Relationships

Other social work practitioners within Child, Youth and Family and;

·               Within local Iwi Social Services;

·               Internal Service providers;

·               Local community groups, networks and social service agencies;

·               Other Government agencies such as:

§    Education

§    Health

§    Immigration Service

§    Internal Affairs

§    Justice

§    Office of the Commissioner for Children

§    Te Puni Kokiri

§    Youth Affairs

§    Community Service Providers

§    Nga Iwi

§    Policy

 Appointee specification

Qualification

·        A qualification in social work (minimum of a Diploma at level 6, or Degree at level 7 or higher) is the preferred qualification.

·        Consideration will be given to applicants who have successfully achieved some papers towards a qualification in social work, or with a completed tertiary qualification (level 6 and above) containing papers that provide a theoretical framework for understanding human behaviour and there is a clear commitment to completing a recognised social work qualification.

·        Consideration may also be given to other applicants provided the essential and desirable requirements are met and there is a clear commitment to achieving a recognised social work qualification.

·        A clean, current drivers licence is an essential requirement.

Key Competencies

The following competencies are required for entry to this position:

·                Resilience – a demonstrated ability to persevere through periods of heavy workloads in stressful situations.

·                Conceptual thinking – the ability to identify patterns or connections between situations; identify key or underlying issues in complex situations and resolve these by using creative, conceptual and inductive reasoning.

·                Analytical thinking – the ability to understand a situation by breaking it into smaller pieces, to be systematic, to trace cause and effect implications, and to set priorities.

·                Interpersonal understanding – a desire to understand the structure and protocols of other cultures and a willingness and aptitude to utilise these for the benefit of clients of the Service; and ability to understand the reasons for the feelings and behaviour of others through the ability to interpret unspoken or partially expressed thoughts feelings and concerns, and through an appreciation of the cultural framework within which that person operates.

·                Achieving the task – the ability to organise work through an efficient use of time, setting targets and achieving them.

·                Self confidence – confidence in ones own judgement and a willingness to express an independent view point.

The following competencies are highly desirable for entry for this position:

·                Relationship building – An ability to engage with clients and to establish working relationship with agencies, voluntary groups and individuals.

·                Influencing others – An ability to influence others through appropriate use of directive and non directive means.

·                Information seeking and interpretation – an ability to elicit basic information and probe for further facts through a wide range of information gathering skills.

·                Listening and responding – an ability to listen, to interpret, clarify and respond appropriately.

·                Role clarity – an ability to be clear about one’s role and to evaluate the purpose of taking a particular action.

·                Service orientation – a desire to work within the framework of the Service (and where appropriate, Iwi Social Service) toward meeting the desired outcomes for clients.

·                Team work and co-operation – a commitment to work co-operatively as part of a team, and to be flexible in a changing work environment.